Terms & conditions — The Offline Studio

Terms & Conditions – The Offline Studio

1. General

These terms and conditions apply to all classes, courses, workshops and other activities organised by The Offline Studio, located at Oude Delft 207, Delft, The Netherlands.

By participating in an activity or joining a course, participants agree to these terms and conditions.

2. Registration and Booking

Registration for classes, courses and workshops can be completed via the website (theofflinestudio.nl), by email (info@theofflinestudio.nl) or by phone (+31 628821161).

A registration becomes final once it has been confirmed by The Offline Studio and any required payment has been received.

3. Classes and Activities

The Offline Studio offers, among others:

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Trial classes
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Short courses
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Ongoing courses
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Beginner courses
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Workshops
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Open Studio sessions
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Classes are taught in small groups to ensure personal guidance and attention.

4. Payment

Trial classes, workshops and courses

Payment must be completed in full before the activity starts.

Ongoing courses

Ongoing courses are invoiced in advance for each lesson period.

Invoices must be paid within 14 days of the invoice date.

5. Holidays and Public Holidays

Regular classes do not take place during public holidays and school holiday periods.

Participants are only charged for weeks in which classes are held.

6. Absence and Make-up Classes

If a participant is unable to attend a class, notice must be given at least 24 hours before the start of the lesson.

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Missed classes are non-refundable.
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If notice was given at least 24 hours in advance and space is available, the lesson may be rescheduled within eight weeks in another group.

Availability of rescheduled lessons depends on available places and cannot be guaranteed.

7. Cancellation of ongoing courses

Ongoing courses have a minimum commitment period of three months.

After this initial period, participation can be cancelled monthly with four weeks' notice.

Cancellation must be submitted in writing by email.

During the initial three-month period, the course cannot be cancelled early unless exceptional circumstances apply, at the discretion of The Offline Studio.

8. Cancellation of Workshops and Courses

The following cancellation policy applies:

More than 14 days before the start date: full refund.

Between 7 and 14 days before the start date: 50% refund.

Less than 7 days before the start date: no refund possible.

Participants are always welcome to transfer their place to someone else.

9. Cancellation by The Offline Studio

The Offline Studio reserves the right to cancel or reschedule classes, courses or workshops due to insufficient registrations, illness or unforeseen circumstances.

In such cases, an alternative date will be offered, or payments will be refunded in full.

10. Materials and Equipment

Participants are expected to treat sewing machines, tools and materials with care.

Damage caused by intentional or negligent behaviour may be charged to the participant responsible.

11. Personal Belongings

The Offline Studio is not responsible for loss, theft or damage to participants' personal belongings.

12. Liability

Participation in classes and activities is entirely at the participant's own risk.

The Offline Studio is only liable for damages resulting directly from intent or gross negligence.

13. Photography and Video

Photographs and videos may occasionally be taken during classes, workshops and events for use on The Offline Studio website and social media channels.

Photographs and video will only be published after explicit consent of the participants.

14. Privacy

Personal data will only be used for communication regarding classes, payments and activities organised by The Offline Studio and will never be shared with third parties.